About a decade ago, I was part of a research track called “The Added Value of Facility Management”. The purpose was to be able to find ways to proof the facility department’s added value. To this day, it is crazy to me that research like that needed to happen. All just to dodge questions like “can you cut maintenance costs by 20%?” or “is that investment REALLY necessary?”. Questions that are still being asked today, unfortunately.
Ten years along the way, we came up with a way to actually prove the Added Value of Facility Management. But what's funny is that it's not only about proving Added Value to the board. It's also about proving Added Value to ourselves. Many teams that I've worked with, and many Facility Managers in general are "behind the scenes" type of people. It's time to step into the light in order to pick up the role that we should have: the role of a strategic partner in creating the best, most productive and safest workplaces out there. Because Added Value is also not just about getting proof, it's also about getting more aware of our own department and gaining valuable quantifiable insights, too.
And so I've compiled my learnings in this e-book, sharing ten ways in which YOU can prove the Added Value of your Facility department. To use in communication with your management, your team, yourself ánd your end-users. Good luck!